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URO to improve services; preps for flexible enrollment, ISO compliance

September 20, 2022

In its objective to equip the university registrar’s and staff in adherence to quality standard service, the University Registrar’s Office (URO) organized a two-day University Registrar’s Enhancement and Capacity Development Activity at the Gamboa’s Orchard, Malilipot, Albay, on December 1 to 2, 2022.

Attended by the registrars and staff across the university, the program discussed the flexible enrolment preparations led by Dr. Lany L. Maceda, University Registrar, the online registration system updates presented by Adrian Rodriguez from the Information and Communication Technology Office, and the CHED qualified and Unifast billing updates by Joseph Lopera, University Accountant.

On the second day, Ada Camba, URO staff, led the discussion of the ISO findings and compliance preparation. A team building activity was also held to foster camaraderie among registrars and staff.

Through this activity, the registrars and staff will be able to execute their tasks according to quality standards of service focused on the highest levels of security, confidentiality, authenticity, and accuracy of the students’ academic records, and they will be able to guarantee the prompt and effective provision of client services. | by Arnold C. Noda, CPRO

Photos from Cedrick Namia, URO

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